Privacy policy

Privacy Policy

Last Updated: February 16, 2025

1. Introduction

This Privacy Policy describes how Elated Hippie ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from elatedhippie.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

2. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, legal, operational, or regulatory requirements. We will post the revised Privacy Policy on the Site and update the "Last Updated" date accordingly.

3. How We Collect and Use Your Personal Information

We collect personal information in various ways, depending on your interactions with us. We use this information to provide and improve our services, fulfill orders, ensure security, and comply with legal obligations.

Personal Information We Collect Directly From You:

  • Contact Details: Name, address, phone number, and email.

  • Order Information: Billing address, shipping address, payment confirmation, email address, and phone number.

  • Account Information: Username, password, security questions, and other account security information.

  • Customer Support Information: Any details you provide when communicating with us.

Some features of the Services require you to provide personal information. Choosing not to provide this data may limit your ability to access certain features.

Information We Collect Automatically ("Usage Data")

We may automatically collect certain data about your interactions with our Site, including:

  • Device information, browser type, network connection, and IP address.

  • Site browsing behavior, including pages visited and time spent on the Site.

  • Online tracking technologies such as cookies and pixels (see "Cookies" section below).

Information We Obtain from Third Parties:

We may collect information from trusted third parties, including:

  • Service Providers: Payment processors, shipping carriers, and analytics providers (e.g., Shopify).

  • Marketing and Advertising Partners: To enhance shopping experiences and improve marketing efforts.

  • Legal or Compliance Entities: When required to fulfill legal obligations or enforce policies.

4. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: Processing transactions, fulfilling orders, handling returns, and customer support.

  • Marketing and Advertising: Sending promotional emails, personalizing advertisements, and improving customer engagement.

  • Security and Fraud Prevention: Detecting and preventing fraudulent activities, maintaining secure accounts.

  • Service Improvement: Enhancing website performance, improving products, and tailoring user experiences.

5. Cookies and Tracking Technologies

Like many websites, we use Cookies and similar tracking technologies to optimize user experience and analyze site traffic. These include:

  • Essential Cookies: Necessary for website functionality.

  • Performance and Analytics Cookies: To measure and improve website performance.

  • Marketing Cookies: To deliver personalized advertisements.

You can manage cookie preferences through browser settings. Note that blocking cookies may affect website functionality. For details on cookies used by Shopify, visit https://www.shopify.com/legal/cookies.

6. How We Share Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: Payment processors, shipping providers, IT support, analytics firms.

  • With Business and Marketing Partners: To provide services and advertise relevant products.

  • For Legal Compliance: When required to comply with legal obligations or to protect our rights and users.

  • In Business Transfers: In case of a merger, acquisition, or sale of assets.

We do not sell your personal information for profit.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access/Know: Request details of the data we collect and how it is used.

  • Right to Delete: Request deletion of your personal data.

  • Right to Correct: Correct inaccurate personal information.

  • Right to Data Portability: Obtain a copy of your data in a portable format.

  • Right to Restrict Processing: Request limitations on how we use your data.

  • Right to Withdraw Consent: If you previously consented to data processing.

To exercise these rights, contact us at elatedhippie@gmail.com. We will respond as required by applicable law.

8. Children’s Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that a child under 13 has provided us with information, we will delete it promptly.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

10. Data Security and Retention

We implement reasonable security measures to protect your data. However, no online transmission is 100% secure. We retain personal information for as long as necessary to fulfill our business and legal obligations.

11. International Data Transfers

If you are accessing our Site from outside the United States, please note that your information may be transferred, stored, and processed in the U.S. We use recognized transfer mechanisms to protect international data transfers.

12. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:

Elated Hippie LLC
Email: elatedhippie@gmail.com