Policies

Welcome to Elated Hippie — boho & art-inspired apparel, designed with intention. Thank you for choosing to shop with us.

 

Returns & Refund Policy:

At Elated Hippie, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, you may return it within 30 days of delivery for a refund.

Returns To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. To initiate a return, please email us at elatedhippie@gmail.com with your order number and reason for return.

Please note that the customer is responsible for providing return shipping. We recommend using a trackable shipping method and purchasing shipping insurance, as we cannot be held responsible for items that are lost or damaged during transit.

Refunds Once your return is received and inspected, we will send you an email notification of receipt. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Late or Missing Refunds If you haven't received a refund yet, please first check your bank account or credit card statement. There is often some processing time before a refund is posted.

If you've done this and you still have not received your refund, please contact us at elatedhippie@gmail.com

Exchanges We currently do not offer exchanges. If you need a different size or item, please return your original purchase and place a new order.

Gifts If you received an item as a gift and need to return it, please email us at elatedhippie@gmail.com for further instructions.

Sale Items Only regular priced items may be refunded. Sale items cannot be refunded.

Contact Us If you have any questions about our Returns and Refund Policy, please contact us at:

Elated Hippie 

Elatedhippie@gmail.com

 

Privacy Policy:

At Elated Hippie, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.elatedhippie.com or make a purchase from our store. We abide by all applicable federal and state laws in the United States, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for our customers in the European Union.

Information We Collect When you visit our website or make a purchase, we may collect certain personal information, including but not limited to:

1. Your name, email address, shipping address, and billing address
2. Your payment information (processed securely by our third-party payment processor)
3. Your IP address, browser type, operating system, and other device information
4. Information about your browsing behavior and purchase history on our website

We collect this information directly from you when you provide it to us, automatically as you navigate through the site, and from third parties, such as our business partners.

How We Use Your Information We use the information we collect for various purposes, including:

1. Processing and fulfilling your orders
2. Communicating with you about your orders and providing customer support
3. Sending you promotional emails about new products, special offers, or other information that may interest you (you can opt-out of these emails at any time)
4. Personalizing your shopping experience and improving our website
5. Detecting, preventing, and addressing technical issues and protecting against fraudulent or suspicious activities
6. Complying with legal obligations and enforcing our Terms of Service

Sharing Your Information We may share your personal information with the following types of third parties:

1. Our printing and fulfillment partners to process and ship your orders
2. Advertising and analytics providers to help us improve our website and marketing efforts
3. Law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure, or when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Service.

We may also share your information with third parties in the event of a merger, acquisition, or sale of all or a portion of our assets.

Data Retention and Security We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement reasonable security measures designed to protect your information from unauthorized access, use, or disclosure.

Your Rights Depending on your location and subject to applicable laws, you may have certain rights regarding your personal information, such as the right to access, update, delete, or object to the processing of your data. To exercise these rights or to request more information, please contact us at elatedhippie@gmail.com

Cookies and Similar Technologies We use cookies, web beacons, and similar tracking technologies to improve your browsing experience, analyze website traffic, and provide personalized content and advertisements. You can manage your cookie preferences through your browser settings.

Third-Party Links Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to read the privacy policies of those websites before providing any personal information.

Children's Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below. Your continued use of the website after any changes constitutes your acceptance of the new Privacy Policy.

Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Elated Hippie

elatedhippie@gmail.com

Last Updated: June 14, 2024

 

Terms of Service:

 These Terms of Service ("Terms") govern your access to and use of the Elated Hippie website (www.elatedhippie.com) and all content, services, and products available at or through the website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any of our services.

 

1. Intellectual Property All content on the Elated Hippie website, including but not limited to text, graphics, logos, images, and software, is the property of Elated Hippie and protected by United States and international copyright laws. You may not reproduce, modify, distribute, or otherwise use any of the materials without our prior written consent.
2. Product Descriptions We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on the site is accurate, complete, reliable, current, or error-free.
3. Ordering and Payment When you place an order through our website, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it, and (ii) you are entering into a legally binding contract to purchase the item. We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product unavailability, errors in product information, or suspected fraud.
4. Shipping We ship to addresses within the United States and to many other countries. Shipping rates are calculated at checkout based on your location and the items in your order, and estimated delivery times are provided at checkout. We are not responsible for delays caused by factors beyond our control, such as severe weather or carrier service interruptions.
5. Returns and Refunds Please refer to our separate Returns & Refund Policy for detailed information on returning items and receiving refunds.
6. Third-Party Links Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.
7. Limitation of Liability In no event shall Elated Hippie be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or any products purchased through the site.
8. Indemnification You agree to indemnify and hold Elated Hippie harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
9. Governing Law These Terms shall be governed by and construed in accordance with the laws of the United States of America, without giving effect to any principles of conflicts of law.
10. Changes to Terms We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Your continued use of the website after any changes to these Terms constitutes your acceptance of the new Terms.

Contact Us If you have any questions about these Terms, please contact us at:

Elated Hippie 

Elatedhippie@gmail.com

Last Updated: June 14, 2024

 

At Elated Hippie, every piece is designed with intention — bold prints, joyful pieces made to make you feel elated. Thank you for shopping with us.

 

Shipping Policy:

At Elated Hippie, we strive to process and ship your orders as quickly as possible. This Shipping Policy provides detailed information about our shipping methods, rates, and delivery times.

1. Processing Time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
2. Shipping Methods and Rates We work with various printing and distribution centers throughout the United States to ensure efficient delivery. The shipping rates for your order will depend on the items purchased and the location of the nearest available distribution center.

Shipping rates are calculated based on the weight and dimensions of your order, the shipping destination, and the selected shipping method. You will see the applicable shipping rates at checkout before placing your order.

3. Delivery Times Delivery times are estimated and begin from the date of shipment, not the date of order. Delivery times vary depending on your location and the shipping method selected. We are not responsible for carrier delays due to weather, service disruptions, or other unforeseen circumstances.
4. Tracking Your Order Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier's website.
5. International Shipping We offer international shipping to many countries. Available destinations and rates are shown at checkout based on your location and the items in your order. International delivery times vary by destination, and any customs duties or import taxes are the responsibility of the recipient.
6. Damaged or Lost Shipments If your order arrives damaged, please contact us immediately at Elatedhippie@gmail.com with photos of the damaged product and packaging. If your order is lost in transit, please contact us so that we can file a claim with the carrier and send you a replacement.
7. Shipping to P.O. Boxes We do not currently ship to P.O. boxes. Please provide a valid street address for shipping.
8. Shipment Confirmation and Order Tracking You will receive a shipment confirmation email once your order has shipped. This email will contain your tracking number and a link to the carrier's website where you can track your package.
9. Customs, Duties, and Taxes For orders shipped within the United States, no customs duties apply. For international orders, any customs duties or import taxes charged by your country are the responsibility of the recipient and are not included in our prices or shipping rates.
10. Shipping Questions If you have any questions about our Shipping Policy or a specific order, please contact us at:

Elated Hippie 

Elatedhippie@gmail.com

This Shipping Policy will be updated periodically to reflect any changes in our shipping practices. By placing an order with Elated Hippie, you agree to the terms outlined in this policy.

Last Updated: June 14, 2024